ALWAYS speak gently

"Get used to speaking all your words pleasantly..."Get used to speaking everything in a quiet, soft, gentle voice. Do this until it becomes your natural way of speaking. Once a person does this, he won't be able to stand words of anger. Even when things get very tense, and he feels like yelling, since he is used to speaking softly - he won't start to scream and since he is not screaming - he won't get angry.
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